Frequently Asked Questions
Everything you need to know about your Astr experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to start your request.
Do you offer international shipping?
Yes, Astr ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials sustainably sourced?
Astr is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our seasonal collections to minimize our environmental footprint.