Returns & Exchanges

At Astr, we want you to love your fashion-forward pieces, which is why we offer a seamless 30-day return window for all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly with hassle-free exchanges and refunds.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your return within 5-7 business days.